Roof Insurance Claims in San Antonio: storm damage documentation done right.
We inspect your roof, photograph every slope, and measure the damage. You get a written report you can send to your insurer yourself.
What storm damage documentation looks like in Texas
After a hail or wind storm, the first question is simple. What happened to the roof, and where. We climb it, photograph each slope, count impacts, and measure the areas involved. Every photo is dated. Every note says which slope it came from.
We are roofers, not insurance people. Texas law keeps roofing contractors out of the insurance side of a job they are contracting to repair. So we stay in our lane. We tell you what we found on your roof and we write it down clearly. What you do with that report, and how your coverage reads, is between you and your insurer.
What each step actually looks like.
We have documented storm damage on hundreds of San Antonio roofs. Here is the sequence, and exactly where our part starts and stops.
1. Free damage inspection
We walk the roof and tell you plainly what we see. If we do not find storm damage, we say so.
2. Photos and measurements
Dated photos of each slope, impact counts, wind lift patterns, and measured areas of the roof.
3. Written damage report
You get a written assessment in plain language. It describes the condition of the roof and nothing more.
4. You decide what to do
The report is yours. You can send it to your insurer, keep it for your records, or use it to compare bids.
5. Repair or replacement
If you hire us for the work, we build to spec, photograph the finished roof, and give you a final invoice.
How it goes, start to finish.
- 01
Storm inspection (free)
Dated photos per slope, hail impact counts, and wind lift patterns, all recorded on site.
- 02
Measurements
We measure the roof and the damaged areas so the numbers in the report are real, not estimated from the ground.
- 03
Written damage report
A clear, written assessment of what we found, with the photos attached.
- 04
We walk you through it
We sit down with you and explain what each photo shows, in plain language.
- 05
Work and final invoice
If you hire us, we complete the roof to spec and document the finished job the same way.
What documentation costs
The inspection, the photos, the measurements, and the written report cost you nothing. We do not charge for documentation. The only thing you pay for is roofing work, and only if you decide to hire us.
Texas keeps roofing contractors on the roofing side of a storm loss. A roofer should not be working the insurance side of a job it is contracting to repair, and should not be telling you what your coverage means. Any roofer who offers to do that is putting you at risk. We document the roof. That is the job.
What affects the number
- Size and pitch of the roof, which drive both the inspection time and the repair cost
- Roofing material, since shingle, metal, and tile each need different documentation
- How many structures are on the property, such as a detached garage or a barn
- Upgrades you choose, like a heavier shingle, added gutters, or better ventilation
What should I have in hand before I call my insurance company?
A clear record of what is actually on the roof. That means dated photos of every slope, impact counts where there is hail, measurements of the affected areas, and the date of the storm you believe caused it.
We provide that record for free. We inspect, photograph, measure, and give you a written report whether or not you ever hire us.
Whether to open a claim, and what your coverage means, are questions for your insurer or your agent. Texas keeps roofing contractors on the roofing side of a storm loss, and we stay there.
What we can tell you is what is on your roof, how bad it is, and what it would cost to fix. That repair number is often the most useful thing to bring to that conversation.
How soon should storm damage be documented?
Sooner is better. Hail bruising and wind creasing are easiest to photograph and measure while they are fresh, before sun and later storms blur which event did what.
Many insurers expect damage to be reported within a set window after the storm date. That window is set by your insurer, and they or your agent can tell you what it is; it is not something a roofer can answer for you.
If you are not sure the roof took damage at all, a free inspection answers that first. If we find nothing, we tell you so, and you have a dated record showing the roof was sound.
If we do find damage, you get the written report within a day or two, faster after a big storm.
Questions we hear often.
Do you handle insurance claims for homeowners?
No. Texas restricts roofing contractors from working the insurance side of a roof they are contracting to repair, and from advising on coverage. What we do is inspect the roof and document the damage with photos and measurements. The written report is yours to use however you want.
What is in the damage report?
Dated photos of every slope, impact counts where there is hail damage, notes on lifted or creased shingles, condition of flashing and vents, and measurements of the roof and the affected areas. It is written in plain language, not roofing jargon.
Can you tell me if my roof damage is covered?
We cannot, and no roofer should. Coverage questions belong to your insurer and to the documents you signed with them. We can tell you what is on your roof, how bad it is, and what it would take to fix it.
How long does an inspection and report take?
The roof inspection usually takes about an hour on a typical San Antonio home. The written report with photos comes back to you within a day or two, faster after a big storm if you need it sooner.
What does the inspection cost?
Nothing. The inspection, photos, measurements, and written report are free. You are not obligated to hire us for any repair work afterward.
Where we do this work
Same crew, same standard, across San Antonio and the Hill Country.
Local, Documented, and Code-Compliant
Reviewed by Jose Puente, Civil Engineer (20+ yrs) & Owner.
Office: 10615 Perrin Beitel Rd, San Antonio, TX 78217.
Related services
- See also: documenting hail damage for your claim
- See also: hail documentation for Boerne homeowners in Kendall County
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